CRO Manager

Bærum, Lysaker Marketing Apply before: 2022-05-27

Komplett Bank is an innovative, digital consumer financing bank. We aim to create good customer experiences. Since 2014 our task has been to offer flexible consumer financing for everyone, with solutions and products customized to our customers’ needs and challenges.
We offer loans, credit cards and saving products in Norway, Finland and Sweden. Komplett Bank employs 150 people that work according to our values, Flexible, Ambitious, Competent and Efficient.

The CRO Manager will identify ways of improving digital user experience to increase conversion of traffic for all products. The role reports to Head of Customer Experience.  


Duties and responsibilities:

  • Be an important contributor in the product and process development in the bank.
  • Contribute to managing and optimizing website and landing pages, website calls-to-action (CTAs), and application funnel for all products.
  • Ensure tracking and measurement to support data-driven customer flows.
  • Develop and improve web tracking taxonomy.
  • Be the initiator to continually A/B-test, useability test, analyze and drive improvements.
  • Prioritize new features by ranking them against the strategic goals and initiatives.
  • Participate in making UX design, mockups, wireframes, and prototypes of new interfaces.
  • Define functional description and make the business requirement specification for new features in line with brand guidelines.

Experience and qualifications:

  • Higher education, minimum bachelor’s degree, within areas of marketing, business administration or design.
  • Experience with digital marketing and e-commerce.
  • Experience with CRO, analytics and relevant tools within area.
  • Knowledge of UX design is an advantage.
  • Excellent written and oral language skills, in both native Scandinavian language and English.

Personal qualities:

  • A customer and consumer mindset with an eye for user-friendly and efficient solutions.
  • Ability to work systematically and structured.
  • Detail– and solution oriented.
  • Ability to work independently and make decisions within own area
  • Strong commercial awareness and result oriented
  • Good communication and collaboration skills

We can offer:

  • The opportunity to work in a growing company, with ambitious goals
  • Great opportunities for development
  • An organisation where your opinion and your ideas are valued
  • Challenging work tasks
  • A flexible work environment with ambitious and competent colleagues
  • Good insurance and pension schemes
  • Social and sporting activities
Hilde Berge Aasen, Head of Customer Experience